Frequently Asked Questions
Q1 Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with extensive manufacturing experience.
Q2 What is the payment term for new customers?
We can draw up online trade assurance orders for new customers, which can be paid online via Mastercard, Visa, etc. Customers can also choose to pay via PayPal or T/T.
Q3 I cannot find a suitable motor on your website. Can you customize the motor for me?
Yes, we can customize a suitable motor according to our customers' specific application requirements.
Q4 Do you hold certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant standard certificates. If you require other specific certificates, we can apply for them on your behalf.
Q5 How does your quality control process work?
We have dedicated quality control inspectors assigned to every phase of the production line. Once the motor is fully assembled, we conduct tests using high-precision testing machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Chambers, and Noise Testers.
Q6 What is the lead time for product orders?
Lead times typically depend on the specific customization requirements and order volume. Please consult our support team for an accurate delivery timeline.